DOMESTIC SHIPPING
OCHIE offers FREE Standard shipping on all orders within the United States. Please contact customercare@ochieswim.com for options to expedite your order
INTERNATIONAL SHIPPING
OCHIE offers FREE shipping for orders exceeding $300 USD. A Standard Flat Rate Shipping Fee of $15 is available for all other International orders
By placing an order for International shipping, the customer agrees to pay all taxes and customs duties when the package arrives in said country. Packages that must be processed through customs may take extra time, so please allow for this when trying to estimate a delivery date.
OCHIE is not responsible for these additional costs.
RETURN POLICY
We want you to feel confident about your purchase and offer domestic and international returns within 7 days of receipt, as long as items are unworn, unwashed, and in saleable condition.
All items MUST have protective liners intact with all original tags attached, no strong odours, stains, or any other visible signs of wear.
All packaging included in your purchase should be included with your return and are deemed part of the product. We are not obliged to accept returns that do not meet the above conditions and we may (a) refuse a refund in such case and (b) send such products back to the customer, in each case at the customer's cost.
Please note that there will be NO returns on jewelery items. Products on SALE are considered as FINAL SALE and cannot be returned or exchanged. Items being returned MUST be shipped within 7 days of receiving return shipping label.
